Zoom to acquire cloud-based call center operator Five9 in $15 bln deal

Zoom to acquire cloud-based call center operator Five9 in $15 bln deal
Stocks
Mary Wild
Author:
Mary Wild
Published on: 19.07.2021 17:06 (UTC)
Post reading time: 0.68 min
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Zoom Video Communications Inc announced a $ 14.7 billion share deal to acquire cloud call center operator Five9 Inc, a leading provider of cloud contact center software that helps contact centers of every size create powerful customer connections. This will help Zoom inc. strengthen the presence with enterprise customers and help to accelerate its long-term growth opportunity by adding the $24-billion contact center market. It's the largest ever acquisition Zoom made..


Zoom became quite popular in coronavirus era and continues its path with confident steps. Company is now shifting focus to its two-year-old cloud-calling product Zoom Phone and conference-hosting product Zoom Rooms as Facebook and Google amp up their video products. 


Zoom rose 45% over the past year, created quite a shift to online working and learning, and with this last acquisition ZM.O stock might grow again.



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